Key takeaways
- Follow only an official verification instruction.
- Take original or accepted documents when visiting an office.
- Do not pay an unofficial person to complete a verification.
Some beneficiaries may be asked to confirm that their details and circumstances are still valid. The exact process can differ by grant and situation, so use the notice you received and confirm instructions with SASSA.
Prepare for a verification visit
Read the request
Check the date, location and reason for the request. Use official contact details if anything is unclear.Gather your documents
Take your identity document and any documents specifically requested. Keep copies at home.Ask for a receipt
If you submit information in person, request confirmation and keep it with your records.
Avoid verification scams

