SRD R370 Status Check

Learn how to check your Social Relief of Distress (SRD) R370 grant status on the official SASSA service, and understand what each result means for your payment.

Written by James Khumalo

SRD & Status Checks Editor

Published 4 November 2024Updated 24 August 2026

Fact-checked by Ruth Maluluke · Applications & Documents Writer

Check your status on the official SASSA service

Your real grant status can only be checked on SASSA’s own website. We do not process applications or store any of your details — use the official service below.

On the official site you will usually need:

The South African ID number used for the application
The mobile phone number registered with SASSA

Continue to the official service (srd.sassa.gov.za)

Protect your personal information

Never enter your ID number, banking details, passwords or SMS PINs on this website or any site that is not sassa.gov.za or srd.sassa.gov.za. SASSA does not charge a fee to check your status or apply for a grant.

Need help by phone? Call the free SASSA hotline on 0800 60 10 11.

What is the SRD R370 Grant?

The Social Relief of Distress (SRD) grant is a monthly payment of R370 provided by SASSA to unemployed South Africans who have no other source of income or support.

Eligibility Requirements:

South African citizen, permanent resident, or refugee
Between 18 and 60 years old
Unemployed with no income
Not receiving any other social grant
Not receiving UIF or NSFAS benefits

Common Status Results

Approved

Your grant has been approved and will be paid according to the schedule.

Pending

Your application is being processed. Check back in a few days.

Declined

Your application was declined. You can submit an appeal within 30 days.

Frequently Asked Questions About SRD Status

How long does it take to process my SRD application?

SRD applications are typically processed within 5 to 10 working days, though it can take longer during peak periods. Your status is re-verified every month against bank and government databases, so it can change from one month to the next.

What should I do if my SRD grant is declined?

If your application is declined you can submit an appeal within 30 days of the decision. Appeals are reviewed by the Independent Tribunal for Social Assistance Appeals, so provide any documentation that supports your case, such as proof that you have no income.

How often should I check my SRD status?

Because the SRD grant is reconsidered every month, it is worth checking your status once a week and again at the start of each month. A pending result early in the month usually resolves within a few days.

Can I check the SRD status for someone else?

Yes, you can check another person’s status using their ID number, but only with their permission and using the mobile number registered to their application, which is required for verification.

Need to Apply for the SRD Grant?

If you haven't applied yet, learn how to apply for the SRD R370 grant online.

How to Apply

Why the SRD Status Check Is Important

Doing a regular SRD Status Check is the only reliable way to know whether SASSA has approved your grant for the current month. Because the SRD R370 grant is re-verified every month against bank balances and government databases, your result can change without any warning — an approved month can turn to pending, and a declined month can be reversed on appeal. An SRD Status Check keeps you informed the moment that happens.

The SRD Status Check also protects your payment. If your status shows "declined" or a bank verification problem, you only have a limited window to fix your banking details or lodge an appeal, and you cannot act on a problem you do not know about. Checking your SRD status early in the month gives you the time you need to respond, submit supporting documents, and avoid missing a payment you are entitled to.

Keep reading with these closely related guides.

How to check your SASSA status

Every official way to check your SASSA grant status online, by phone or USSD.

SASSA status check online

Step-by-step guide to checking your SASSA status on the official portals.

Check your application status

Track a new SASSA grant application from submission to approval.

Check your appeal status

Follow the progress of an SRD appeal after a declined application.

UIF status check

How to check your UIF claim status with the Department of Labour.

NSFAS status check

How to check your NSFAS student funding application status.

Conclusion

The SRD R370 grant is reassessed every month, so your status is not a once-off result — a "pending" or even a "declined" outcome in one month can change the next. Making an SRD Status Check weekly, and again at the start of each month, is the simplest way to know exactly where your application stands.

If you are declined, use your 30-day window to appeal and include proof that you have no income. And if you have not applied yet, you can start online at any time — the application and every status check are completely free through official SASSA channels.

Official Sources & References

The information on this page is based on and verified against the following official South African government sources:

This is an independent informational website and is not affiliated with, endorsed by, or operated by SASSA or the South African government. Grant amounts, dates and eligibility rules can change — always confirm the latest details on the official SASSA website before acting.